This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile services, and marketplace platform.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Name, Company name, Email address, Phone number, Delivery address, Billing address, VAT information, Account login details
Business Information
Supplier/store details, Trade license information, Product information, Order and transaction history.
How We Use Your Information
- Process orders and deliveries
- Manage your account
- Provide customer support
- Improve our marketplace services
- Communicate order updates and promotions
- Verify supplier and business accounts
- Prevent fraud and unauthorized activities
- Comply with UAE legal obligations
We Do not sell any of this detailes to any third party. for any acticities.
Marketplace & Multi-Vendor Platform
Our platform operates as a multi-vendor marketplace where multiple suppliers may sell products
By placing an order, relevant customer information such as:
Customer name, Delivery address, Contact number & Order details
may be shared with the respective vendor/supplier for order fulfillment and delivery purposes only.
Vendors are required to keep customer information confidential and use it only for business operations related to the order.
Payments
We do not store full credit/debit card information on our servers.
Payments are processed securely through trusted third-party payment gateways compliant with industry security standards.
Cookies
Our website may use cookies to:
Improve website performance
Remember user preferences
Analyze traffic and user behavior
Provide a better shopping experience
You may disable cookies in your browser settings if preferred.
Data Protection
We implement appropriate security measures to protect your information against:
Unauthorized access
Loss or misuse
Alteration or disclosure
Marketing Communications
We may send:
Order notifications
Promotional offers
Product updates
Marketplace announcements
Users may unsubscribe from marketing communications at any time.
Third-Party Services
Our website may contain links or integrations with third-party services including:
Payment gateways with Pay Mob. Licensed by the central bank.
User Rights
Users may request to:
Access their personal information
Correct inaccurate information
Delete their account data
Update communication preferences
Requests may be submitted through our customer support contact details.
Changes to This Policy
We may update this Privacy Policy from time to time without prior notice. Updated versions will be published on this page.
Contact Us
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